Lesson Schedule
Swoonsound operates 40 weeks of the year, following the QLD public school terms. There are no lessons on school holidays, public holidays or the Mackay show holiday.
2025 School Year
Term 1
Tuesday 28 January to Friday 4 April —10 weeks
Term 2
Tuesday 22 April to Friday 27 June —10 weeks
Term 3
Monday 14 July to Friday 19 September —10 weeks
Term 4
Tuesday 7 October to Friday 12 December —10 weeks
Swoonsound Music School reserves the right to amend these dates when necessary and will endeavour to remind customers of any planned absences with due notice.
At all times it is the responsibility of the pupil to be aware of the first and last dates of term at Swoonsound Music School
How we communicate
TEXT OR CALL - 0479198461
Or email swoonsoundmusic@gmail.com
Fees, missed lessons, Billing
All enrolments are booked on a term-by-term basis and cannot be transferred to another student.
Our lessons are billed in advance at the beginning of each term with payment due within seven days. Mid-term enrolments are billed for the remaining weeks in the term.
All invoices are sent via email and can be paid via direct deposit, cheque or cash. Payments cannot be refunded once a student has commenced their enrolment, as per Australian Consumer Law.
Our family discount only applies when more than one class is conducted in the same week.
Students are not billed for classes that fall on a public holiday.
We require 24 hours notice for all cancellations. Same day cancellations and missed lessons will incur the cost of the lesson (at the discretion of Swoonsound Music School).
If you unable to attend the scheduled lesson, we will endeavour to accommodate up to two make-up lessons per term at our discretion. A limit of five make-up lessons per 12 month calendar year applies for all private lessons.
No make-up lessons for group classes.
Make-up lessons cannot be rescheduled and do not roll over into the subsequent term.
In the unlikely event that a teacher cannot attend a lesson, we will either find a suitable relief teacher or organise an alternative time for a make-up lesson.
Just a few house-keeping rules apply:
Please show up on time but text admin on 0 four 79198461 if you are running late. This is a courtesy to the next student, and that could be you!
To avoid any unwanted or unnecessary costs, remember to give 24 hours notice prior to any cancellation. (Please telephone all enquiries to admin on 0 four79198461, leave a message with no answer and send a brief sms and email to swoonsoundmusic@gmail.com
Please be aware that you may lose your time-slot if you do not attend your lesson in a two week period consecutively, as there are a number of people on a waiting list.
By accessing the services of Swoonsound Music School you are agreeing to take full responsibility for yourself and your guests, and for any and all personal belongings and musical equipment bought, or left on the premises. Every care is taken for your personal comfort, and professional care given to your equipment, but no liability will be taken by Swoonsound, for any aforementioned accidents or damaged equipment.
Fee's Private Lessons - $65 - 30 mins (Additional Sibling/Parent $15)
KidzRock/Group Lessons - $40 - 45 mins
Rockschool - $50 - 60 mins
Yearly Registration Fee is $75 per student and covers registration ($25), resources ($25) and concert fees ($25).
REFER A FRIEND
Do you have a friend/family member that wants to learn an instrument? Great! By all means bring them along to sit in on one of your lessons. If they decide to join Swoonsound Music School both you and your friend will receive a $20 eGift cinema voucher for some vital team bonding!
Cancellation of enrolment
One calendar month's notice is required to cancel lessons. Where one calendar month has not been given by the customer Swoonsound Music School reserves the right to charge the outstanding balance for that term. Membership must be cancelled in writing to swoonsoundmusic@gmail.com or 0four79198461
Swoonsound Music School does not provide tuition refund under any circumstances.
Swoonsound Music School reserves the right to terminate membership, in which case prorated tuition will be refunded.
Break Periods/Holidays Outside QLD Public School holidays
If a student wishes to take a break from lessons, they must provide one calendar month's notice. In order to reserve the student's place, a retention fee of 50% is required. The reserved space will be held for a maximum of 3 calendar months, after which it will be considered forfeited.
During any break period, Swoonsound Music School will offer the temporarily open slot as a subsidised slot to a student who would not typically have access to or afford private tuition. The selection process for this slot will involve a short application process or nomination. Can you nominate or sponsor a child's music lesson who would not typically have access to a service like this?
Injuries
You assume all risk of injury or harm to the child(ren) or adult(s) associated with participation in musical activities at Swoonsound Music School and agree to release, indemnify, defend and forever discharge Swoonsound Music School and its officers and staff from all liability, claims, demands, damages, costs, and expenses in the unlikely event of injury sustained by your child(ren) or adult student during the course or as a result of their participation in related musical activities.
Use of Photo and video
By enrolling, you grant Swoonsound Music School permission to capture and use photographs or videos of the student for promotional and business purposes. These materials may be used in various formats, including print and digital media, website, social media platforms, and marketing materials. We are committed to maintaining your privacy and will not disclose any personally identifiable information associated with the photographs or videos. If you wish to withdraw consent, please notify us in writing. I assure you that the materials will be used safely, appropriately, and with respect.
Terms of Use
I hereby authorize the staff at Swoonsound Music School to act for me according to their best judgment in any emergency requiring medical attention, and I hereby waive and release Swoonsound Music School from any and all liability for any injuries or illnesses incurred while attending. I understand that participation in Swoonsound's programs will involve the use of electrical equipment which may carry with them the risk of injury. Swoonsound Music School is not responsible for personal items or equipment that are lost, stolen or damaged. All medical expenses incurred will be the responsibility of the student or student’s family.
I acknowledge that I have clearly read the payment policies and agree to all terms and conditions herein outlined on the website and application. I also understand that Swoonsound Music School retains the rights to use any photographs, videos, songs, recordings, or any other record of the event for publicity, advertising, or any legitimate purpose. I further agree to indemnify and hold harmless Swoonsound Music School, their teachers and agents from and against all liability, save and except for the sole negligence of Swoonsound Music School, resulting in injury associated with this individual’s participation in the program and understand that all terms are subject to change.